Help and FAQ Collection
This article provides a categorized list of our help articles and what they each entail, to make it easier for you navigate our support resources!
Getting Started with FF Logs
- Account setup
- How to start logging; log uploaders, how to upload, and what settings to use
- Logging add-ons
- How to create test logs with a target dummy
Account and Settings
Information regarding account creation and management.
- Account setup
- Account management and settings
- Activating your Patreon benefits
- Connecting your social media
Connect a Twitch Stream
How to hook up your stream to your FF Logs profile.
- Allows your stream to appear in our Race to World First overview, guild pages, ranking pages, or our streams page
Characters
Character claiming, transfers, and general character management help.
- Claiming your characters
- How to update a renamed or transferred character
- How to hide a character and its' parses
Guilds
Guild creation and management help.
- Creating a guild
- Creating teams
- Roster management types
- Stealth mode and private guild logging
- I joined a guild, but I don't have access; How to manually invite and promote new members using a guild code
- Transferring ownership of a guild
- Guild realm or faction transfers
- What happens to my logs when I leave a guild?
Preparing a Static for the RWF
Set up your Static for FF Logs competitions.
- Static setup
- Competition mode
- Connecting streams
- What log data is exposed and what can be kept private?
Discord Webhook
How to connect a Discord Webhook to FF Logs to automatically post reports.
- All steps for both Discord and FF Logs
Recruitment
Guides for using the FF Logs recruitment tool.
- Player Looking for Static
- Setting up character profiles
- Character private log handling
- Static Looking for Player
- Setting up Static profiles
- Officer editing requirements
- Spot based recruitment
Rankings and Parses
In-depth rankings, parses, and all star calculation explanations.
- Common terminology on FF Logs
- Partitions and frozen ranks
- How All Star Points are calculated
- Historical scores and lock ins (why do my numbers sometimes change?)
- Ranking policies and rules
Navigating Logs
Learn how to use our tools to analyze the data found in a log report.
- Navigation tips
- Different data views and formats
- Data types
rDPS, nDPS, aDPS, and cDPS
A guide to the various metrics used in FF Logs
- Formulas for each metric
- Advanced rDPS math
Code of Conduct
The dos and don'ts of FF Logs.
- Bannable offenses
- Behavioral expectations
Pins, Queries, and Scripts
(...and lions, tigers, and bears, oh my!)
Learn how to work with our API and report tools to produce pins, queries, expressions, and components.
API Documentation
Information about using FF Logs documentation and API.
- Proper steps to take when building tools using our API
- OAuth and Client IDs
- API Terms of Service
Event Partnerships
Details about how to organize an event with FF Logs.
- Event coordinator contact information
- Available widgets, stream enhancements, API data, graphics, and other resource information.
Contact Us
As always, we love to hear your feedback. Please join us on Discord to share any feedback and suggestions, or to ask any questions.
Follow our Twitter for updates!
If you have any support questions, please reach out to our support team at [email protected].